A lot has been written about QR codes in the last two years. Quick Response codes are 2d barcodes containing text with information or links to web pages which can be scanned by phones with the appropriate software (and a camera).
Described as the missing link between print and online by some, dismissed as a passing fad that is too difficult to use by others.
Like with most things, the truth lies somewhere in between: done right they can add functionality and value, but if they are done badly, people will be disappointed and not make the effort to use them again. Tech friendly marketers need to remember that not everybody will jump at the opportunity to test a new gadget. If they do and it doesn’t work, or if it gets too hard or is just not quick enough, they will move on.
Some examples of codes I have seen used (please click on the pictures to enlarge):
Good:
A very large billboard at Madison Square Garden, linking to a movie trailer. A massive display that invoked curiosity when QR codes were very new in the US.
The campaign for Hennessy produced more than 600.000 scans, most of them from IPhones.
Details on the usage numbers can be found here.
The code itself shows that 2D codes don’t all have to look the same.
A QR in Berlin, linking to a historic video that showed the area in the mid twentieth century. The video loaded quickly and the QR immediately added another dimension to the displays.
Another QR in Berlin, here the green party shows their affinity to modern technology by linking to a video of their candidate in the local elections.
Bad:
A QR on the back of a book, linking to … absolutely nothing. That’s because the book is a few years old, and has been re-printed digitally as a short run. With publishers maintaining the long tail and books not going out of print anymore, references to time limited events like this code need to be taken off the artwork – or the URL has to be kept alive.
Completely Useless:
A QR in a vodka promotion, but Usher’s advice links to … a page secured by a facebook login. Much too hard to follow, most people will just not type in their login and password for a promotion, especially without clear incentive. “Scan to read more” is just not enough.











